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Did the concierge class what a wast of money they forgot to book the hotel transport did not turn up to take us to the ship early embarkation that was a joke lost the cases had to ask for the flowers to be changed had to ask for pillows that did not smell disembarkation was the biggest nightmare we have ever had no transport to take us to the airport in San Francisco.
Agin if you are talking about Celebrity Cruises - it says on pg 79 of the Celebrity brochure you get early embarkation/disembarkation, priority check in and luggage delivery, welcome champagne fruit and flowers, hors d'oeuvres, pillow menu etc etc et.
If you mean Concierge Class on Celebrity Cruises then the answer is that you are treated to a certain amount more luxury than you would get in the next class down. The cabins in general are the same size as the grades immediately below yours but the standards in those cabins include better bathroom items, better bedroom items and more goodies. To see exactly what is extra look at Celebrities Web site where everything is explained. The downside is that it costs more and it's a bit like travelling World Traveler plus with BA, you're not getting Business or First Class but it is better than World Traveler. I love it and whenever I get the chance that is the grade I use. I have tried the suites and I feel that Concierge is better value for money. That might sound a bit amorphous and really there's only one way to find out...."suck it and see" as my grandma used to say......Hope you do try it....Leanne Dow.